General Summary:

The Human Resources Assistant supports the Director of Human Resources by performing a variety of administrative and professional tasks and projects that demand exceptional attention to detail, strict confidentiality, and the highest ethical standards. This role coordinates recruitment, applicant processing, and safety programs and delivers outstanding customer service to both internal and external stakeholders. The position requires strong multitasking skills and the ability to adapt quickly.
 

Essential Job Functions:

• Provides direct administrative support to the Director of Human Resources with various tasks and projects.
   
• Supports the Human Resources team with various employment-related administrative duties, from recruitment to termination.
   
• Performs clerical tasks, including setting up electronic and physical filing systems, scanning, filing, proofreading documents, entering data, assembling and processing mailings, and shredding documents.
   
• Responsible for coordinating the Company’s successful recruitment of candidates, including researching and maintaining changing recruitment strategies and opportunities, coordinating job fairs and school visits, and all aspects of position postings.
   
• Responsible for the candidate experience by processing applicants through the Company’s applicant tracking system from start to finish. Scheduling and preparing material for interviews and communicating hiring decisions to candidates.
   
• Request pre-employment background screens, pre-employment drug tests, and additional requested testing in conjunction with employment offers.
   
• Prepare paperwork for new hires, coordinate and conduct new hire orientations, and assist hiring managers with employee onboarding.
   
• Assists with hiring and term processing to include completing checklists accurately, updating the EAR system, and collecting equipment.
   
• Responsible for CDL compliance and drug and alcohol testing program, including keeping testing pools updated with the testing center, and ensuring timely completion of random testing.
   
• Will assist with the coordination of special projects such as large mailings, career fairs, years of service awards, company gatherings, parties, travel arrangements, etc.
   
• Assists the Director of Human Resources in coordinating the safety program and the Company safety standards. Follow up on safety audit items with managers and supervisors verifying correction of deficiencies.
   
• Responsible for ordering and inventory of HR recruitment and onboarding items.
   
• Assists with data entry and maintenance of the HRIS platform, performance management system, and other HR sites.
   
• Assists with the maintenance of employee files across the organization.

• Assists with other projects that require collecting and analyzing data, maintaining records and databases, and preparing a variety of presentations and human resources-related reports.
   
• Assists with large projects such as open enrollment, position descriptions, performance management programs, and other projects assigned.
   
• Assists with coordinating employee training and development, including safety training, following all state and federal guidelines.
   
• Arranges necessary planning for department and company HR-related meetings and training, including room arrangement, setup, supplies, and coordination.
   
• May be assigned to research and answer general benefit-related questions for employees and provide backup support for benefits enrollment through the vendor portal.
   
• Field calls and inquiries, and direct or complete the follow-up required.
   
• Must be able to work on-site at a Golden West designated reporting location.
   
• Must be willing and able to travel to and from other Golden West locations, as needed, to perform Human Resource functions.

Other Responsibilities:

• Perform all other related duties assigned by Management.

 

Knowledge, Skills & Abilities:

• Knowledge of the telecommunications industry.
   
• Knowledge of human resources principles and practices.
   
• Knowledge of basic employment laws and regulations.
   
• High degree of attention to detail and accuracy.
   
• Knowledge of recruitment strategies and best practices.
   
• Knowledge of safety procedures and guidelines.
   
• Knowledge of event and meeting planning and coordination.
   
• Must be organized, able to multitask, prioritize tasks, and meet deadlines.
   
• Ability to maintain strict confidentiality.
   
• Ability to read, analyze, and interpret all forms of information.
   
• Ability to use research tools to determine laws, guidelines, and best practices.
   
• Excellent written and verbal communication and presentation skills.
   
• Must be able to work within a team structure and work independently without continual supervision.
   
• Must demonstrate tact and diplomacy.
   
• Must possess strong problem-solving skills.
   
• Must be highly skilled in the Microsoft suite of products.
   
• Ability to provide excellent customer service, whether internally or externally.
   
• Considerable knowledge of office practices, procedures, and use of equipment.
   
• Must live in the Golden West exchange.

 

Education and/or Experience:

A minimum of 2 years experience as an administrative assistant in an office environment is required. Associate degree in a related field or experience in Human Resources a plus.

 

Certifications, Licenses, Registrations:

Must have, or be able to obtain, and maintain a valid South Dakota driver’s license, have an excellent driving record, and be insurable under the Company’s policy carrier.
 

Other Qualifications and/or Credentials:

Must be willing to obtain HR industry certification, according to credential eligibility standards.

 

Physical Requirements:

 

PHYSICAL REQUIREMENTS	0-24%	25-49%	50-74%	75-100%
Seeing: Must be able to read computer screens and various reports.				X
Hearing: Must be able to hear well enough to communicate with employees and business contacts.				X
Standing/Walking:	X
Climbing/Stooping/Kneeling:	X
Lifting/Pulling/Pushing:	X
Fingering/Grasping/Feeling: Must be able to write, type, and use a phone system.				X
Sitting				X

 

Working Conditions:

Good working conditions with the absence of disagreeable conditions. Climate-controlled building with adequate lighting and space. The noise level in the work environment is usually quiet.

 

Note:

To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

 

Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.