General Summary:

The Internet Solutions department creates, operates, and maintains wholesale services for ISP’s and their subscribers. Some of our services include email & website hosting and Radius authentication for DSL circuits. We develop solutions to provide management and automated deployment of services for our customers.

A Senior System Administrator is highly skilled in systems development and a leader in the team environment. The primary goal is to build, operate, and maintain the server infrastructure necessary to provide services to our customers. The Senior Administrator oversees the configuration management system and is responsible for reviewing proposed configuration changes and providing timely, informative, and constructive feedback as well as mentoring and guiding junior administrators.

Essential Job Functions:

· Build, operate, and maintain the core infrastructure to support services

· Maintain and monitor a services alerting system

· Review and identify configuration changes to improve services performance

· Work trouble tickets to resolve customer issues

· Guide and mentor other administrators to help build a cohesive and productive team

· Participate in a rotating on-call schedule
 

Other Responsibilities:

· Perform all other related duties as assigned by Management
 

Knowledge, Skills & Abilities:

· Skilled in problem solving, troubleshooting and finding resolutions

· Skilled in Linux Operating systems; i.e. Ubuntu, Debian, RHEL

· Skilled in infrastructure automation platforms; i.e. Puppet, Ansible, etc…

· Skilled in networking technologies and protocols; i.e. TCP/IP, SSL/TLS, Radius

· Skilled in Relational and Document based databases systems

· Ability to use source code management systems to manage, track, and resolve issues in server configurations

· Ability to manage tasks assigned to yourself and oversee junior administrators’ task completion

· Knowledge of back-end development; PHP, Perl, C# etc...

· Knowledge of front-end development; JavaScript, AJAX, JQuery, etc…

· Knowledge of RESTful API design principles and methods

· Strong written and verbal communications skills

· Ability to learn and abide by Company policies and procedures

· Ability to communicate with co-workers and customers in a professional and courteous manner

· Ability to learn new skills and technology to accomplish the goals of the company
 

Education and/or Experience:

B.S. degree in Computer Science, a related technology degree, or ability to demonstrate equivalent experience and education
 

Certifications, Licenses, Registrations:

Must have, or be able to obtain, and maintain a valid South Dakota driver’s license, have an excellent driving record and be insurable under the Company’s insurance policy
 

Other Qualifications and/or Credentials:

Demonstrate existing or past contributions to projects on Github, BitBucket, Gitlab, etc.
 

Physical Requirements:

PHYSICAL REQUIREMENTS	0-24%	25-49%	50-74%	75-100%
Seeing: Must be able to read computer screen and various reports.				X
Hearing: Must be able to hear well enough to communicate with employees and business contacts.		X
Standing/Walking:	X
Climbing/Stooping/Kneeling:	X
Lifting/Pulling/Pushing:	X
Fingering/Grasping/Feeling: Must be able to write, type, and use phone system.				X
Sitting				X

Working Conditions:

Good working conditions with the absence of disagreeable conditions. Climate controlled building with adequate lighting and space. The noise level in the work environment is usually moderate.

Note:

To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Disclaimer:

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.